Commissioning
Local Repair Warehouse
Pre-commissioning
Preventive Maintenance
Remote service support
Site preparation
Long Warranty
We tailor the warranty duration and coverage to our customers' specific requirements, with a maximum term of
10
years. Additionally,
we guarantee a minimum equipment uptime of
98%
to consistently ensure the reliable and stable power generation of the system
Contact for Quick Solution
We promise to provide you with the most professional and intimate after-sales service. We will continue to improve the level of service to better meet your needs.
EU Service Center
Meerval 1 4941 SK Raamsdonksveer，the Netherlands
+86 18022876286
felicitysupport@felicitysolar.com
Local Service Center
Felicity ESS New Energy operates in four markets: Europe, the Americas, Australia and South Africa. For customers who use different languages, you can find the corresponding after-sales service contact information.
Local Technical Assistance
After-sales Support in Ukraine
After-sales Support in Poland
Phone Number
- +48 451550665
Telegram
- +48 451550665
After Sales Service
- technicalsupportpoland@felicitysolar.com
After-Sales Support in Germany
Phone Number
- +49 6196 9989939
- +49 6196 9989939
After -sales Support in Romania
Phone Number
- +40 766 349 176
Technical Support for Different Languages
English
+49 17628690449/+44
07510578947
07510578947
German
+40 747794970 /+49
17666606965
17666606965
Romanian
+40 0799889266
Italian
+39 3891469438
Czech
+420 601 008 383
Turkish
+90 535 496 18 99
Greek
+30 210 9929914
Network Global Efficient Service Experience
With localized services as the core and intelligent system platform as the support, we build a service support system that closely coordinates online and offline, improve service efficiency and response speed, and make quality services accessible.
On-site support services
Felicity solar offers product introduction, professional knowledge training, technical exchange and program discussion, etc.
Remote technical consulting services
24 hours online to communicate project with customer.
Provide photovoltaic system solution services
based on on-site and remote communication results, provide creative solutions to meet customer needs.
